Can I send Pundi X with all my info to complete the KYC process?
No. The KYC process needs to be done in the XWallet App by yourself which is for the compliance requirements. We cannot do it for you.
Step 1
Complete all required fields and make sure what you filled in should match the info reflected in the identification documents that you are going to upload.
Step 2
According to relevant local laws and regulations, Brazil-registered users or Brazilian residents users are required to complete an additional step.
Step 3
Take a clear picture of the document you have chosen -- Take a selfie. Then patiently wait for verification result.
More info about KYC verification
1. Personal Info
Your Nationality, Date of Birth, First Name, Middle Name, Last Name and Document No. which are filled in should match the info reflected in the identification documents that you have uploaded.
Make sure your SURNAME (LAST NAME), MIDDLE NAME (if applicable) and GIVEN NAME (FIRST NAME) are filled in the corresponding places and in the right sequence.
2. Supported Documents
We support Identity Card, Passport and Driver License.
You should upload both front and back sides if you choose Identity Card or Driver License.
You should upload the information page if you choose Passport.
If your photo on the document is not taken recently (maybe many years ago), you may fail the KYC process. Please update your document with a recent photo of yourself.
3. Take a Selfie
Please make sure your face is clear to see in the selfie.
4. Brazilian Users
According to local laws and regulations, Brazil-registered users and Brazilian residents are required to update KYC info with Tax Domicile and other info to access XWallet.
Comments
4 comments
I can not do the kyc verification
I accidentally transferred my npx's tokens to the fx card. fx cartdan npxs I can't get my tokens.
My kyc is not approved , because ID picture not uploading , file returned to back , plz kyc approved I send already request in zendesk .
My kyc is not approved , because ID picture not uploading , file returned to back , plz kyc approved I send already request in zendesk .
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